Scale up. Scale down. Save all around.

  • Scalable solution that meets dynamic business needs with no CAPEX–perfect for multi-site businesses with mobile employees
  • Boost productivity with remote access to all features from anywhere
  • Access to single VM for mobile and desk phone (when UC One client is used on smart phone)
  • Receive voicemail via email
  • UC integration ties presence, mobility, collaboration, messaging, video and voice together

Unified Communications (UC)

Connect in real time, all the time.

  • Communicate more efficiently with chat, group chat and presence
  • Start a chat, move it to voice, then to screen sharing; add users and video at will
  • Access anywhere from any device
  • Load UC Mobile client onto employee smart phones for BYOD
  • Makes world-wide collaboration easy

Digital Voice

Get unstuck with digital alternatives.

  • Replace existing POTS lines to avoid shutdowns and cost increases
  • Control features via web portal
  • Take advantage of aggressive LD and international rates
  • Add Unified Communications if desired
  • Provide analog handoff to customers with existing small Key Phone Systems

Cloud Contact Center

The absolute latest in contact center optimization and utilization.

  • Migrate all contact center routing and operations to the cloud to improve agent productivity and performance
  • Increase sales, grow customer retention, and enhance your overall customer experience
  • Communicate via voice, web, email, chat, SMS and social media
  • Predictive analytics-based routing improves business outcomes and customer satisfaction
  • Cloud routing and hybrid overlay optimizes distributed workforces and a smooth cloud migration
  • Filter, sort, correlate and analyze based on your business rules

Audio Conferencing

Looking to connect your business? Invite, discuss, and unite – it’s that easy

  • Talk in clear, high-quality audio
  • The toolbar for Outlook will populate your invite with all the meeting specifics such as the date, time and description before you send it out to meeting participants
  • The solution allows end users to communicate both locally and globally

Audio & Web Conferencing

Your all-in-one web, video, and audio conferencing solution.

  • Host and/or attend meetings with up to 125 people in a personalized and streamlined format
  • The toolbar for Outlook pre-populates your invite with all of your meeting details (date, time, description, etc.)
  • Productivity tools, like chat, meeting notes, and recording, keep everyone informed
  • A cloud-based file cabinet allows you to store, access and share files – anytime, anywhere
  • Share screens, pass control, share files, record your meetings, and more
  • Enjoy crystal-clear HD video and a full-stage screen for an optimal meeting experience
  • Includes free desktop and mobile apps for your iPhone, iPad, Android, or smart watch

SIP Trunking

Get the flexibility you never thought possible.

  • Achieve IP voice connectivity to IP PBXs
  • Customizable for any size trunk and pay for only what you need
  • Earn 30-60% savings with competitive LD/international rates and free on-net calls regardless of locations
  • Highly scalable to optimize available capacity
  • Flexibility to adjust for varying bandwidth requirements due to seasonal call volume fluctuations
  • Dynamically vary bandwidth for specific applications
  • Reliability and disaster recovery
  • IP-based trunks allow unattended lines to roll over to backup devices or sites anywhere on your network
  • Provides a gateway to an IP-based Unified Communications system


Breathe new life into existing equipment.

  • Easily transition from traditional telecom service to VoIP telephone with no CAPEX
  • Maintain connectivity to traditional PBXs with PRI interface and/or analog lines via SIP Trunking
  • Control telephony features via web portal
  • Take advantage of aggressive LD and international rates
  • Add Unified Communications if desired

Contact us for more information about the Advanced Voice Services available from Enterprise Communications Services: