Scale up. Scale down. Save all around.
- Scalable solution that meets dynamic business needs with no CAPEX–perfect for multi-site businesses with mobile employees
- Boost productivity with remote access to all features from anywhere
- Access to single VM for mobile and desk phone (when UC One client is used on smart phone)
- Receive voicemail via email
- UC integration ties presence, mobility, collaboration, messaging, video and voice together
Unified Communications (UC)
Connect in real time, all the time.
- Communicate more efficiently with chat, group chat and presence
- Start a chat, move it to voice, then to screen sharing; add users and video at will
- Access anywhere from any device
- Load UC Mobile client onto employee smart phones for BYOD
- Makes world-wide collaboration easy
Digital Voice
Get unstuck with digital alternatives.
- Replace existing POTS lines to avoid shutdowns and cost increases
- Control features via web portal
- Take advantage of aggressive LD and international rates
- Add Unified Communications if desired
- Provide analog handoff to customers with existing small Key Phone Systems
Cloud Contact Center
The absolute latest in contact center optimization and utilization.
- Migrate all contact center routing and operations to the cloud to improve agent productivity and performance
- Increase sales, grow customer retention, and enhance your overall customer experience
- Communicate via voice, web, email, chat, SMS and social media
- Predictive analytics-based routing improves business outcomes and customer satisfaction
- Cloud routing and hybrid overlay optimizes distributed workforces and a smooth cloud migration
- Filter, sort, correlate and analyze based on your business rules
Audio Conferencing
Looking to connect your business? Invite, discuss, and unite – it’s that easy
- Talk in clear, high-quality audio
- The toolbar for Outlook will populate your invite with all the meeting specifics such as the date, time and description before you send it out to meeting participants
- The solution allows end users to communicate both locally and globally
Audio & Web Conferencing
Your all-in-one web, video, and audio conferencing solution.
- Host and/or attend meetings with up to 125 people in a personalized and streamlined format
- The toolbar for Outlook pre-populates your invite with all of your meeting details (date, time, description, etc.)
- Productivity tools, like chat, meeting notes, and recording, keep everyone informed
- A cloud-based file cabinet allows you to store, access and share files – anytime, anywhere
- Share screens, pass control, share files, record your meetings, and more
- Enjoy crystal-clear HD video and a full-stage screen for an optimal meeting experience
- Includes free desktop and mobile apps for your iPhone, iPad, Android, or smart watch
SIP Trunking
Get the flexibility you never thought possible.
- Achieve IP voice connectivity to IP PBXs
- Customizable for any size trunk and pay for only what you need
- Earn 30-60% savings with competitive LD/international rates and free on-net calls regardless of locations
- Highly scalable to optimize available capacity
- Flexibility to adjust for varying bandwidth requirements due to seasonal call volume fluctuations
- Dynamically vary bandwidth for specific applications
- Reliability and disaster recovery
- IP-based trunks allow unattended lines to roll over to backup devices or sites anywhere on your network
- Provides a gateway to an IP-based Unified Communications system
SIP PRI
Breathe new life into existing equipment.
- Easily transition from traditional telecom service to VoIP telephone with no CAPEX
- Maintain connectivity to traditional PBXs with PRI interface and/or analog lines via SIP Trunking
- Control telephony features via web portal
- Take advantage of aggressive LD and international rates
- Add Unified Communications if desired
Contact us for more information about the Advanced Voice Services available from Enterprise Communications Services: